Privacy Policy
Welcome to Freecase24 ("we", "our", or "us"). We operate a free online gaming platform at www.freecase24.com where users can play HTML5 browser games instantly without any downloads or installation.
Website: https://www.freecase24.com
Contact Email: freecaseofficial@gmail.com
We are committed to protecting your privacy and ensuring full transparency about how your personal data is handled. Please read this policy carefully.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or interact with our platform at https://www.freecase24.com.
By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our platform.
A. Information You Provide
We may collect personal information if you contact us via email or contact forms, or subscribe to updates or newsletters. This may include:
- Your name
- Your email address
- Any message content you send us
B. Automatically Collected Information
When you use our website, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, games played, and time spent
- Referring URLs (how you arrived at our site)
- Game interaction data
C. Cookies & Tracking Technologies
We use cookies, pixel tags, and similar technologies to improve website performance, understand user behaviour, deliver relevant advertisements, and remember your settings. You can manage or disable cookies through your browser settings at any time.
We process your personal data on the following legal grounds:
- Consent — where you have given us clear permission
- Legitimate interests — to operate and improve our platform
- Legal obligation — where required by applicable law
- Contract performance — to fulfil any agreement with you
We use collected data to:
- Provide, operate, and improve our gaming platform
- Analyse usage patterns and platform performance
- Personalise your browsing and gaming experience
- Respond to your enquiries and support requests
- Send newsletters or updates (only if you opted in)
- Display relevant advertisements
- Detect and prevent fraud and security threats
- Comply with legal obligations
- Automatically — When you visit our website, we automatically collect technical data such as your IP address, browser type, device type, and pages visited. This happens via cookies and server logs.
- Directly from you — When you contact us via email or our contact form, we receive the information you choose to share, such as your name and email address.
- From third parties — Our advertising and analytics partners (such as Google) may share aggregated or technical data with us. We never receive data that personally identifies you from these partners.
We do not knowingly collect or process sensitive personal data such as information about your race, ethnicity, religion, political views, health, or biometric data. Please do not share such information with us through our contact form or email.
When you first visit our website, a cookie consent banner will appear. You can accept all cookies, decline non-essential cookies, or manage your preferences through your browser settings. Your choice can be changed at any time.
First-party Cookies
These cookies are set by us to keep track of your session and preferences, remember display settings, and analyse traffic patterns via analytics tools.
Third-party Cookies
These cookies are set by our advertising and analytics partners to measure ad performance and effectiveness, deliver personalised or contextual advertisements, and analyse visitor behaviour across websites.
Cookie Consent: When you first visit our website, you will be prompted to accept, reject, or customise your cookie preferences. You can update your preferences at any time through your browser settings.
Our platform is free and supported by advertising. We work with third-party advertising networks and analytics providers who may use cookies and tracking technologies to serve ads.
Services We Use
- Google Analytics — for website traffic and usage analysis
- Google AdSense / Ad Exchange — for displaying advertisements
Information These Third Parties May Collect
- IP address
- Device and browser information
- Browsing and interaction behaviour
Personalised vs Non-Personalised Ads
If you have given consent, ads may be personalised based on your interests and browsing behaviour. If you opt out, you will still see ads, but they will not be targeted to you.
You can opt out of personalised advertising via your cookie consent preferences on our site or via Google's Ad Settings: adssettings.google.com
Some games available on our platform are developed and hosted by external third-party game developers. When you play these games:
- You may be interacting with third-party systems and servers
- The game developer's own privacy policy may apply to data they collect
- We are not responsible for data collected by third-party game providers
We recommend reviewing the privacy policy of any third-party game before playing.
We do not sell your personal data. We may share your data only with the following parties and only for the reasons stated:
- Google Analytics — Receives anonymised usage data to help us understand how the site is used. They do not receive any personal identifiers.
- Google AdSense / Ad Partners — May receive your device and browser data via cookies to display relevant ads. They are governed by their own privacy policies.
- Hosting / Infrastructure providers — Access server and technical data solely to keep our platform running securely.
- Third-Party Game Developers — We share only anonymised, aggregated data (e.g. number of plays). No personal data is shared.
- Legal Authorities — We may share data only if required by law, court order, or to protect our legal rights.
All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy:
- Contact form / email enquiries: Retained for up to 12 months after your last communication
- Analytics data: Retained for up to 26 months (Google Analytics default)
- Newsletter subscriptions: Retained until you unsubscribe or request deletion
- Legal or compliance records: Retained for as long as required by applicable law
After the retention period, your data will be securely deleted or anonymised.
We use appropriate technical and organisational measures to protect your personal data, including:
- HTTPS encryption across the entire website
- Secure server infrastructure
- Access controls limiting who can access personal data
- Regular security monitoring
In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours as required by applicable law. If the breach poses a high risk to your rights and freedoms, we will also notify affected users directly without undue delay.
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our platform is accessible worldwide. Your data may be processed in countries other than your own, including countries where our hosting and service providers operate.
Where data is transferred outside your country or the European Economic Area, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all third-party providers
- Compliance with applicable international data transfer regulations
Depending on your location, you have the following rights regarding your personal data:
- You can decide what a website saves about you and who can use it
- You can ask what data we hold about you
- You can request correction or deletion of your information
- We do not create personal profiles or automated decisions about you
- Right to withdraw consent — cancel permission anytime
- Right of access — see what data we hold
- Right to rectification — fix incorrect information
- Right to erasure — request deletion of your data
- Right to data portability — get your data in a readable format
- Right against automated decisions — Freecase24 does not use automated decision-making that has legal or significant effects on users
- We respond within one month in most cases
- Complex requests may take up to three months
- Identity verification may be required
- We will always explain if we are unable to fulfil a request and why
If you are located in the European Union or European Economic Area, you are protected under the General Data Protection Regulation (GDPR). In addition to the rights listed above, you have the right to:
- Be informed about how your data is used
- Object to automated decision-making or profiling
- Lodge a complaint with your national Data Protection Authority (DPA)
Our legal bases for processing are outlined in Section 04 of this policy.
If you are a resident of California or another US state with applicable privacy laws, you have the following additional rights:
- Right to know what personal data we collect, use, and share
- Right to delete your personal data
- Right to opt out of the sale or sharing of your personal data
- Right to correct inaccurate personal data
- Right to non-discrimination for exercising your privacy rights
We do not sell your personal information. To exercise your rights, contact us at: freecaseofficial@gmail.com
If you are a resident of India, you have rights under the Digital Personal Data Protection Act 2023, including:
- Right to access information about your personal data
- Right to correction and erasure of your personal data
- Right to grievance redressal
- Right to nominate a representative for data decisions
To make a request under the DPDP Act, contact us at: freecaseofficial@gmail.com
Our platform is intended for users aged 13 and above. We do not knowingly collect personal data from children under the age of 13.
If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at freecaseofficial@gmail.com and we will promptly delete the information.
If you are under 13 years of age, please do not use our platform or submit any personal information.
Our website and games may contain links to third-party websites or services. We are not responsible for the content of those websites or their privacy practices or policies.
We recommend reviewing the privacy policy of any third-party website you visit through a link on our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:
- The updated policy will be posted on this page
- The "Last Updated" date at the top will be revised
- For significant changes, we will make reasonable efforts to notify you
We encourage you to review this policy periodically. Continued use of our platform after changes are posted means you accept the updated policy.
Have a question about this Privacy Policy? We are happy to help.
This Privacy Policy applies to https://www.freecase24.com and all services operated under the Freecase24 platform.
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